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Job ID: 81890
Date: 1/30/2014
Title: Member Compliance Specialist - Personable Waiter? Plus!
Location: Boston, MA
Description: COMPANY OVERVIEW Dining Alliance is a family owned and operated national company that opened its doors in 1998 and is headquartered in Allston, MA. We are the leading foodservice partnership in the industry with over 10,000 locations and over 1 billion in buying power. Dining Alliance pools the buying power of foodservice operators, such as casinos, schools, restaurants, ski resorts, country clubs, nursing homes and B&I to drive down food cost. Our success lies within our team of dedicated and hard working professionals. We all feel committed and passionate about our mission: to keep restaurants afloat by saving them money and increasing the quality of their products. We grew organically and still keep an entrepreneurial spirit, but also maintain a balance with working together as a team. The sense of family is not only felt with our employees, but also with our members. Our board consists of members within each area market so their voices are heard. The opinions and ideas of our members and employees are not only valued, but they are an essential part of our success. If you are someone that can roll up their sleeves, think inside and outside the box, wants to be part of a family and has a strong passion to revolutionize the food industry, this is the company for you. POSITION TITLE: Member Compliance Specialist FLSA STATUS: Exempt, Salaried LOCATION: Allston, MA SALARY RANGE: Base (DOE) REPORTING RELATIONSHIP: Reports to the Director of Manufacturer Compliance SUMMARY A pivotal new role on the Dining Alliance team is for a Manufacturer Compliance Specialist. We are looking to expand our reach nationally and are hiring this position in the Allston, MA corporate office. This position works in conjunction with the Director of Manufacturer Compliance to welcome new members to the Dining Alliance community by effectively communicating our mission, programs and adding quality control to our pre-existing relationships. If you feel comfortable communicating with a wide variety of business owners, have an outgoing personality, can overcome obstacles, think on your feet and have the ability to establish a relationship quickly over the phone, this may be just the job for you. REQUIREMENTS 1+ years related work experience and 4-year degree or equivalent work experience No food service experience is required we value drive and cultural fit more. However, let us know if you are a great, personable waiter or waitress. Thats a real plus MUST be passionate about the Dining Alliance mission Must have the ability to communicate effectively with a variety of business owners - from mom and pop restaurants to the CEO of larger restaurant groups Strong quantitative and analytical skills Must be detail-driven, organized and diligent Ability to overcome obstacles with problem solving solutions Must possess the ability to build and leverage relationships with internal colleagues The ability to interact professionally and effectively with customers, business partners and Dining Alliance team members Previous experience developing relationships via phone Strong MS Excel skills required as well as MS Office ESSENTIAL DUTIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work within Saleforce CRM system to determine members at 90-day checkpoint Research member to identify programs and opportunities Make courtesy calls on an ongoing basis to ensure members have received welcome kits, paperwork, and to field questions, and encourage participation Keep Salesforce d with all member communication and strategy Streamline communication with sales teams to ensure internal team is prepared for follow up Ensure accuracy of data entered into Salesforce Perform member validation calls on a weekly basis as new members are added Generate weekly validation reports distributed to internal sales teams and management BENEFITS Salary DOE 401K Incentive Savings Plan Medical and Dental Insurance Vacation, Sick Time and Holidays Advancement Opportunities Please send resume and a cover letter describing why you would be great for our team to the above email address. Dining Alliance and Consolidated Concepts are Equal Opportunity Employers and do not discriminate on the basis of race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, national origin, disability or handicap, or veteran status. Location: Boston, MA Compensation: Base Salary DOE
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